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Open your account with clear legal terms

Clear terms, privacy handling, cookie choices and lawful account access are set out here so you know what applies before you open an account.

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pfes103 Open your account with clear legal terms
CONTACT ROUTES

Check legal contact paths at pfes103

Legal requests are easier to solve when they reach the right queue. Use your registered email whenever possible, and never share your password or one-time code…

Legal mailbox Send legal requests through the contact form on pfes103.co or the account help panel.
Privacy request Ask us to access, correct, or erase personal data tied to your account.
Account dispute If a term, balance check, or withdrawal decision needs attention, send the transaction reference…
DATA CARE

Browse how we handle legal data

Policy handling is part of daily operations, not a separate page we ignore after publication.

Data capture

We collect only the account, wallet, device and contact data needed to operate the site, verify activity, answer legal requests and meet record duties that apply to our Malaysia-facing service.

Cookie choices

Cookies help keep your session active, remember language settings and detect risky sign-in patterns. You can adjust browser settings, though some account functions may fail if required cookies are blocked.

Account access

Password resets, device changes and withdrawal checks may trigger extra verification. These steps protect the legal record of who controlled the account when a balance, receipt or privacy request was handled.

Record retention

We keep records for as long as they are needed for account operation, dispute handling, fraud checks, accounting duties and legal requests. Older data may be deleted or anonymised when no longer required.

Change requests

You can ask us to correct account details, update contact data or close unused records where the terms and law allow. We may keep some records if a duty requires it.

Partner checks

Payment and identity checks may involve Touch 'n Go, GrabPay, Boost dan FPX records, banks or verification vendors. We share only what is needed to confirm the transaction or account control.

Start with legal answers before access

These answers explain how our legal terms affect account creation, data handling, payment records and access from Malaysia. They are written for you as an account holder, not as legal advice for a private dispute. If your situation involves a court order, regulator letter or police report, contact us through the account help panel and include the reference number. We will route it carefully.

Your account is governed by the terms displayed during registration, the privacy policy, cookie policy, and any rule tied to wallet use. Access and eligibility depend on local law and are available where local law permits.

Yes. Send a verified request from your registered email or account help panel. We may ask for identity checks before releasing data, because account records can include payment references and security logs.

Cookies support sign-in, language settings, session safety and fraud checks. Some are needed for account functions, while others help us understand site errors. Browser controls may block optional cookies.

Withdrawals are checked to confirm account control, payment route, balance history and any open dispute. The legal record must show that funds moved to the right person through the right channel.

Retention depends on the record type, legal duty and dispute status. Payment receipts, verification logs and account actions may be kept longer than chat content, then deleted or anonymised when no longer needed.

Contact us from the registered email or account panel and state what needs correction. We verify control first, then update details that our terms and applicable law allow us to change.

Use the contact form on pfes103.co or the account help panel. Include dates, account ID, transaction references and any formal letter so the legal queue can assess the matter accurately.